Can I return/exchange Summer Archive pieces?

All items from our Summer Archive are final sale.

Delivery Options?

We offer standard international delivery and we offer UK 48hr shipping, this is from the date of dispatch and is subject to change based on the courier. Shipping delays are firmly out of our control.

How does pre-order work?

When you pre-order an item, you are reserving your piece and it is made to order for you. We have worked to reduce pre-order time in half from what they used to be. Please check in the product description whether your order contains a pre-order piece before reaching out to our customer service team.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can follow your parcel’s journey. Please allow a few days for the tracking to activate

Delivery Delays

While we strive to meet all delivery estimates, unforeseen circumstances such as customs delays or issues with couriers may affect your delivery time. 

Customs & duty fees

Please note: It is the customers responsibility for all custom and duty fees as we do not include these fees in our shipping prices. If an item is returned to us, the customer is responsible for paying the second postage cost to have the item resent to them.

Order Cancellations.

Unfortunately, once an order has been placed we cannot cancel your order due to the made to order aspect of most pieces, so please take time and consideration when making a purchase with us and remember to read through all policies.

Questions?

If you have any questions not answered here, please email bysaharaclothing@outlook.com. We’re happy to help!